Terms of Service

1. Summary:

 

We’ll always do our best to fulfil your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong. In this contract you won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into signing something that you might later regret. What we do want is what’s best for both parties, now and in the future.

So in short;

 

You are hiring Geoeo Digital Marketing to design and develop a website, and to provide hosting and support, for an initial twelve (12) month, annually and automatically renewable, term. Of course it’s a little more complicated, but we’ll get to that.

 

2. What do both parties agree to do?

 

 

You have the authority to enter into this contract on behalf of yourself, your company or your organisation. You’ll give us everything we need to complete the project as and when and in the format we need it. You’ll review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by dates we set together. You also agree to stick to the payment schedule set out at the end of this contract.

 

We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavour to meet every deadline that’s set and on top of that we’ll maintain the confidentiality of everything you give us.

 

3. Design 

 

 

We create look-and-feel designs, and flexible layouts that adapt to the capabilities of many devices and screen sizes. We create designs iteratively and use predominantly HTML and CSS so we won’t waste time mocking up every template as a static visual. We may use static visuals to indicate a look-and-feel direction (colour, texture and typography.) We call that ‘design atmosphere.’

 

You’ll have plenty of opportunities to review our work and provide feedback. We’ll share our working Adobe Creative Cloud project folder with you and have regular, possibly daily contact. If, at any stage, you’re not happy with the direction our work is taking, you can cancel this contract at any point.

 

HTML, CSS and JavaScript

We deliver web page types developed from HTML5 markup, CSS2.1 + 3 stylesheets for styling and unobtrusive JavaScript for feature detection, poly-fills and behaviours.

Text content

We’re not responsible for writing or inputting any text copy. We will implement all copy supplied by you into your website 

Photographs

You should supply graphic files in an editable, vector digital format. You should supply photographs in a high resolution digital format. If you choose to buy stock photographs, we can suggest stock libraries. If you’d like us to search for photographs for you, we can provide a separate %%TYPE%% for that.

Browser testing

Browser testing no longer means attempting to make a website look the same in browsers of different capabilities or on devices with different size screens. It does mean ensuring that a person’s experience of a design should be appropriate to the capabilities of a browser or device.

Desktop browser testing

We test our work in current versions of major desktop browsers including those made by Apple (Safari), Google (Chrome), Microsoft (Internet Explorer), Mozilla Firefox and Opera. We’ll also test to ensure Microsoft Internet Explorer 9 for Windows users get an appropriate, possibly different, experience. We’ll implement a single column design for older versions of Internet Explorer and we won’t test in other older browsers unless you specify otherwise. If you need an enhanced design for an older browser, we can provide a separate %%TYPE%% for that.

Mobile browser testing

Testing popular small-screen devices is essential in ensuring that a person’s experience of a design is appropriate to the capabilities of the device they’re using. We test our work in:

iOS: Safari, Google Chrome Android 4.x: Google Chrome and Firefox

We currently don’t test Blackberry, Opera Mini/Mobile, Windows Phone or other mobile browsers. If you need us to test using these, we can provide a separate %%TYPE%% for that.

 Technical support

We also offer managed hosting solutions. You may already have professional hosting and you might even manage that hosting in-house; if you do, great. If you don’t, we can set up an account for you. We can set up your site on a server, plus any statistics software such as Google Analytics and we can provide a separate %%TYPE%% for that.

 

Changes and revisions

We know from experience that fixed-price contracts are rarely beneficial to you, as they often limit you to your earliest ideas. We don’t want to limit your ability to change your mind. The price at the beginning of this contract is based on the length of time we estimate we’ll need to accomplish everything you’ve told us you want to achieve, but we’re happy to be flexible. If you want to change your mind or add anything new, that won’t be a problem as we’ll provide a separate %%TYPE%% for that.

 

4. Legal stuff

 

We can’t guarantee that our work will be error-free and so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them. Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.

 

Copyrights

First, you guarantee that all elements of text, images or other artwork you provide are either owned by your good selves, or that you’ve permission to use them.  Copywrites for all work completed, anything purchased by us for your website will belong to Geoeo Digital Marketing for one full year.  Then, when your final payment has cleared, copyright will be automatically assigned as follows:

 

You’ll own the visual elements that we create for this project. We’ll give you source files and finished files and you should keep them somewhere safe as we’re not required to keep a copy. You own all elements of text, images and data you provided, unless someone else owns them.

 

We’ll own the unique combination of these elements that constitutes a complete design and we’ll license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.

 

We love to show off our work and share what we’ve learned with other people, so we reserve the right, with your permission, to display and link to your project as part of our portfolio and to write about it on websites, in magazine articles and in books.

 

Payments

We’re sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to stick tight to the payment schedule listed above.

 

3.13 – But where’s all the horrible small print?

Just like a parking ticket, you can’t transfer this contract to anyone else without our permission. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.

Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of English and Welsh courts.

 

5. Cancellation

 

Either party may cancel this contract at any time. If either party wishes to cancel this contract, then you will pay us for the work that has been completed so far. On clearance of this payment we will release all files and other related code/images/assets to you.

If, once this contract has been signed, you wish to cancel within 14 days of the project start date, then you agree to be invoiced for the total project amount to cover the time that has been set aside for you.

 

6. Electronic Approval and Signatures

 

You hereby agree that any use of functionality within this website in relation to acknowledging, approving, confirming, signing, or any other action that intimates agreement with or consent to the content and terms of documents and related information, constitutes your acceptance that such actions are considered legally binding, with the same evidential weight as written signatures, in the courts of the United Kingdom as stipulated in Article II Section 7 of the Electronic Communications Act 2000. If You perform such a transaction in Your capacity as a representative of a Company, you acknowledge and agree that you have the legal capacity to do so.